App support

Help for Certify Mobile users.

Certify Mobile is currently in field testing. If you are testing the app, please send issues, screenshots, device details, and certificate type to the support email below.

Contact

Email: support@certifymobile.co.uk

For faster help, include your Android device model, app version if known, and the steps that caused the issue.

PDF export

If a preview or export looks wrong, refresh the preview, check that the certificate is selected correctly, and send a screenshot with the certificate type.

Local data

Certificate data is intended to stay on the device unless you export, share, email, back up, or use an AI feature. Keep your own backups before testing new builds.

AI features

AI board scan and writing tools are beta helpers. They can make mistakes and must be fully checked before use.

Field testing

Feedback from real site work is welcome. Please report wording issues, layout problems, and anything that slows down one-handed use.